Accounts

 

Institutional & Business Accounts

Accounts for Education, Government, Non-Profit & Business Buyers

S.H Company supports approved government entities, educational institutions, schools, universities, non-profit organizations, public-sector buyers, repair centers, distributors, and business customers with product sourcing, quotations, bulk orders, and account-based purchasing options.
Account support may be available for laptop spare parts, batteries, chargers, screens, keyboards, electronics components, accessories, repair-related products, wholesale orders, and institutional supply requests.
All account applications, payment terms, discounts, quotations, tax treatment, and order conditions are subject to review and approval by S.H Company.
 

Who Can Apply?

Institutional and business account options may be available to:
  • Government and public-sector organizations
  • Schools, colleges, and universities
  • Training centers and educational institutions
  • Non-profit and charitable organizations
  • Libraries, laboratories, and research institutions
  • Corporate procurement departments
  • Repair centers and IT service companies
  • Distributors, resellers, and wholesale buyers

Available Account Benefits

Approved accounts may receive selected benefits depending on customer type, order volume, destination country, product category, payment history, and account approval.
  • Business and institutional quotations
  • Bulk order support
  • Product availability and compatibility assistance
  • Manual shipping quotations for large or international orders
  • Support for purchase orders where approved
  • Support for recurring supply requests
  • Dedicated communication for larger or repeat orders
  • Account review for approved payment terms
  • Documentation support for institutional procurement where applicable

Payment Terms

Payment terms may vary depending on the customer type, country, order value, product category, credit review, and approval by S.H Company.
Approved customers may be eligible for payment options such as bank transfer, card payment, proforma invoice payment, approved purchase order processing, or corporate account terms.
Some orders may require full or partial prepayment before processing, especially for new customers, international orders, special-order products, customized products, high-value orders, or bulk shipments.
Net payment terms, where available, must be approved in writing by S.H Company before any order is processed under those terms.
 

Discounts and Special Pricing

Educational, government, non-profit, wholesale, and business customers may request special pricing or bulk order quotations.
Discounts are not automatic and may depend on product type, quantity, stock availability, destination country, active promotions, and account approval.
Discounts, coupons, promotional prices, wholesale prices, negotiated prices, and special offers cannot be combined unless approved in writing by S.H Company.
 

Tax Exemption, VAT, Customs & Local Charges

Tax exemption, VAT treatment, sales tax, customs duties, import fees, and local charges may vary depending on the customer’s country, organization type, delivery destination, product category, and applicable law.
Customers requesting tax-exempt treatment must provide valid and current documentation before the order is processed. S.H Company will review the documentation and apply tax treatment only where permitted by applicable law.
Unless otherwise agreed in writing, customers are responsible for any customs duties, import taxes, VAT, clearance fees, local charges, regulatory costs, or destination-country fees required for their order.
 

How to Request an Account or Quote

To request an institutional, government, non-profit, educational, or business account quotation, please contact S.H Company with the following information:
  • Organization or company name
  • Country and delivery destination
  • Organization type
  • Billing contact name and department
  • Billing email address and phone number
  • Shipping address
  • Required product names, models, part numbers, or SKUs
  • Required quantities
  • Preferred payment method
  • Preferred shipping method
  • Required invoice or procurement details
  • Tax exemption or institutional documents, where applicable
Our team will review your request and provide available pricing, product availability, shipping options, documentation requirements, and next-step instructions where applicable.
 

Purchase Orders

S.H Company may accept Purchase Orders from approved institutions, government entities, public-sector buyers, educational organizations, non-profit organizations, and business customers.
All Purchase Orders are subject to review and written approval by S.H Company. Submission of a Purchase Order does not confirm acceptance until S.H Company issues written confirmation, a quotation approval, proforma invoice, invoice, sales order confirmation, or another written approval.
Purchase Orders with missing information may be delayed, rejected, or treated as prepaid orders until all required details are provided and approved.
 

Order Processing and Approval

Before processing an account-based order, S.H Company may review product availability, pricing, payment terms, shipping requirements, tax requirements, customer information, and order documentation.
If a product is unavailable, discontinued, replaced, subject to a price change, or requires special sourcing, S.H Company will contact the customer before processing the order.
 

Returns, Exchanges & Warranty

Returns, exchanges, warranty requests, and RMA conditions for institutional, government, non-profit, educational, wholesale, or business orders may vary depending on product type, product condition, order type, customer country, and applicable local law.
Please do not send any product back before contacting S.H Company. Our team will confirm the correct process, required documents, and whether an RMA number is needed.
Where mandatory local laws provide stronger protection, those laws will apply.
 

Contact Institutional & Business Support

For account requests, institutional quotations, government purchasing, non-profit orders, educational supply, purchase orders, or business account inquiries, please contact:
Email: s_h_company@163.com
Phone / WhatsApp: +20 122 086 8653
To help us respond faster, please include your organization name, country, required products, quantities, preferred payment method, and any quotation or purchase order reference.
S.H Company looks forward to supporting government, education, non-profit, institutional, and business customers worldwide with reliable products and professional supply support.