about us

About S.H Holding Group

Building a Global Electronics, Supply Chain & Repair Ecosystem

S.H Holding Group is an international technology, electronics, supply chain, repair, refurbishment, and distribution ecosystem operating across multiple global markets, including Germany, the United Arab Emirates, Egypt, China, the United Kingdom, Estonia, and the United States.

The group develops integrated operational solutions across electronics distribution, laptop spare parts, batteries, repair services, refurbishment, international sourcing, e-commerce, marketplace operations, logistics, warehousing, OEM/ODM partnerships, private-label products, and B2B/B2C solutions.

Key Operational Facts

Founded in 2013
International presence across Egypt, UAE, Germany, UK, China, Estonia, and the United States
92 employees across group operations
9 points of sale across Egypt and Dubai
More than 10 years of electronics repair and spare-parts market experience
More than 2 million repair and service incidences supported
More than 3 million S.H-branded and related electronics products manufactured, sourced, and sold
Cooperation with more than 13 manufacturing partners in China
Customer engagement network exceeding 1.3 million users across purchase, repair, and maintenance support channels
Product identification supported through GS1 Germany and GTIN barcode structures

Our Ecosystem

Smart Hub

Smart Hub is the group’s flagship spare-parts and electronics ecosystem, currently being developed as a globally specialized platform focused on laptop spare parts and related electronics components.

The platform is designed to solve one of the biggest challenges in the global spare-parts market: customers often struggle to identify the correct replacement part, face multiple incompatible listings, and are forced to search across different websites for batteries, chargers, displays, keyboards, housings, and other components.

Smart Hub aims to centralize this fragmented ecosystem into a specialized digital infrastructure dedicated to laptop spare parts and electronics solutions.

The ecosystem combines international sourcing, spare-parts specialization, digital inventory management, e-commerce infrastructure, global logistics operations, repair ecosystem integration, and customer-focused compatibility systems.

RepairX

RepairX is the group’s global repair, refurbishment, and sustainability ecosystem, developed to support electronics repair and device lifecycle management on an international scale.

RepairX focuses on building flexible and scalable repair solutions for both B2B and B2C customers through device repair services, refurbishment operations, technical diagnostics, spare-parts integration, customer-location-based services, logistics coordination, e-waste collection initiatives, and sustainable electronics management.

As part of its sustainability strategy, RepairX supports electronic waste collection services directly from customer locations to help reduce e-waste and promote circular economy practices.

Product Quality & Standards

S.H Holding Group is committed to delivering high-quality products developed through carefully managed sourcing, supplier coordination, and quality-focused operational processes.

The group’s products are selected and developed based on reliability, compatibility, durability, operational performance, and customer-focused quality standards.

The organization works with manufacturing and sourcing partners to ensure products align with international market expectations and evolving customer requirements.

Several products are developed and positioned to deliver performance standards comparable to leading market alternatives while maintaining competitive pricing and operational reliability.

To support international commerce and marketplace integration, the group uses globally recognized product identification systems including GS1 Germany, GTIN barcode structures, and standardized international product identification systems.

This approach strengthens product traceability, marketplace compatibility, supply-chain integration, international distribution readiness, and operational scalability.

Manufacturing & Sourcing

S.H Holding Group works with international suppliers and manufacturing partners across multiple markets.

Through years of sourcing and operational experience, the group has built supplier relationships supporting spare-parts sourcing, electronics distribution, battery solutions, OEM/ODM operations, product customization, and private-label development.

The group also maintains operational and production support through supplier and manufacturing networks in China and operational support activities in Egypt.

Sustainability & RepairX Track Record

RepairX supports S.H Holding Group’s circular economy strategy through repair, reuse, refurbishment, and responsible e-waste collection.

The platform is built around a practical sustainability model:

Repair | Reuse | Recycle

RepairX operations include e-waste collection from multiple sites, sorting, and transferring devices to repair hubs in Egypt and Dubai for evaluation, repair, refurbishment, or responsible recycling.

Key operational indicators include:

More than 2 million repair and service incidences supported
9 repair hubs across Cairo and Dubai
52 professional technicians
Operational space including more than 1,300 m² in Egypt and 200 m² in the UAE
More than 5 tons of avoided electronic waste
More than 1,500 kWh of estimated energy savings
More than 600 kg of estimated CO₂ emissions avoided

This operational model supports the group’s long-term sustainability vision by extending device lifecycles, reducing electronic waste, supporting refurbishment processes, and promoting circular economy practices across electronics operations.

Business Growth & Performance

S.H Holding Group has achieved consistent operational growth across its core markets through electronics distribution, repair services, spare-parts sourcing, and digital commerce activities.

The group’s growth has been supported by:

Expansion from spare-parts trading into repair, refurbishment, and digital commerce
Growth to 92 employees across group operations
9 points of sale across Egypt and Dubai
More than 2 million repair and service incidences supported
More than 3 million S.H-branded and related electronics products manufactured, sourced, and sold
Customer engagement network exceeding 1.3 million users
Active marketplace presence across eBay, Noon, and Amazon Egypt

Detailed financial performance and investment-related data are available upon request for qualified partners, investors, and financial institutions.

Leadership & Advisory Team

S.H Holding Group is supported by a multidisciplinary leadership and advisory team with experience across electronics repair, finance, digital transformation, sustainability, technology integration, legal advisory, international business development, and operations.

The team combines operational, financial, technical, and strategic expertise to support the group’s long-term expansion across Smart Hub, RepairX, supply chain operations, and sustainable electronics solutions.

Leadership & Founding Team

Eng. Mohamed Elnakhal — Group Business Owner
Dr. Raef Kozman — Group Managing Partner & CEO / Health & Sustainability Specialist
Lotfy Kozman — Group CFO
Mohamed Elgazzar — CTO
Eng. Mohamed Samy — Group IT

Advisory & Specialist Team

Eng. Martin Huber — Electronic Repair Expert
Eng. Mohamed Mostafa — Cisco Digital Workplace Innovation Advisor / Group Consultant
Klaus ten Doornkaat — Former HP Sales Vice President EU / Sales Consultant
Dr. Yehya Baradey — Airbus Development Engineer / R&D Lead
Jessica Najm — Environment & Sustainability Specialist / Project Manager
Lena Scheuffele — Marketing Manager
Thorsten Reh — International Law / Legal Advisory Partner
Dr. Mathiass Schott — Corporate Advisory / Strategic Partnership
Ahmed Rashwan — Director Hitachi UAE / Strategic Consultant
Dr. Piyush Mathur — Technology Integration Expert / Digital Transformation Lead

Global Operations

S.H Holding Group operates through international business activities and operational networks across several regions, including Germany, the United Arab Emirates, Egypt, China, the United Kingdom, Estonia, and the United States.

This international structure supports global sourcing capabilities, international distribution, supply-chain flexibility, cross-border operations, scalable logistics infrastructure, and operational efficiency.

Official Marketplace Presence

S.H brand products are listed and available through selected major online marketplaces, supporting the group’s international digital commerce operations.

Digital Presence

Primary Websites

Legacy & Historical Websites

Our digital presence includes both current operational platforms and legacy websites reflecting the group’s operational history, market evolution, and long-term industry presence.

Our Vision

To build a globally recognized electronics, supply chain, repair, and digital commerce ecosystem delivering scalable and sustainable operational solutions worldwide.

Our Mission

To provide reliable, scalable, and high-quality electronics and operational solutions through international sourcing, digital infrastructure, operational excellence, product standardization, and long-term strategic growth.

Contact Us

S.H Holding Group

🌐 Websites

✉️ Emails

📞 International Contact Numbers

🇦🇪 UAE: +971 54 543 8132
🇪🇬 Egypt: +20 122 086 8653
🇩🇪 Germany: +49 162 759 8543
🇬🇧 London: +44 7418 376109
🇨🇳 China: +852 4617 4743
🇪🇪 Estonia Holding: +1 801 901 3060
🇺🇸 USA / Calls: +1 801 901 3060
💬 USA / WhatsApp: +1 323 331 4171

💬 WeChat: s00201220868653

S.H HOLDING GROUP

Global Technology, Supply Chain & Repair Ecosystem

Beyond Distribution | Into Integrated Operations

24 Support

Worldwide

about us

About S.H Holding Group

Building a Global Electronics, Supply Chain & Repair Ecosystem

Key Operational Facts