SMART HUB – GLOBAL TERMS & CONDITIONS

Last Updated: June 2026

1. Introduction

Welcome to Smart Hub (“Smart Hub”, “we”, “us”, “our”), operated by S.H Holding Group and its affiliated companies and legal entities worldwide.

2. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our services.

3. Products and Services

Smart Hub may offer electronic products, computer components, repair services, recycling services, software solutions, logistics services, and other related offerings.

4. Accounts

Users are responsible for maintaining the confidentiality of their account credentials and all activities performed under their account.

5. Orders

All orders remain subject to acceptance, payment verification, stock availability, and fraud prevention procedures.

6. Pricing

Prices, promotions, taxes, and shipping costs may vary by country and may change without prior notice.

7. Payments

Payments are processed through authorized payment providers. Smart Hub does not store complete payment card details.

8. Shipping & Delivery

Delivery times are estimates and may vary depending on customs procedures, logistics providers, and destination countries.

9. Returns & Refunds

Returns and refunds are governed by our Return Policy and applicable consumer protection laws.

10. Warranty

Warranty coverage varies by product and does not cover misuse, accidental damage, or unauthorized modifications.

11. Repair Services

Customers remain responsible for backing up their data before submitting devices for repair.

12. Intellectual Property

All trademarks, logos, software, content, and materials remain the exclusive property of Smart Hub and its licensors.

13. Acceptable Use

Users may not engage in unlawful activities, fraud, intellectual property infringement, malware distribution, or abuse of the platform.

14. Third-Party Services

Smart Hub may integrate third-party services. Such services remain subject to their own terms and conditions.

15. Cryptocurrency Services

Cryptocurrency-related services, including SHX Coin, are provided only where legally permitted.

16. Privacy

Your use of our services is also governed by our Privacy Policy.

17. Limitation of Liability

To the maximum extent permitted by law, Smart Hub shall not be liable for indirect, incidental, or consequential damages.

18. Indemnification

Users agree to indemnify and hold harmless Smart Hub against claims arising from misuse of the services.

19. Force Majeure

Smart Hub shall not be liable for delays or failures resulting from events beyond its reasonable control.

20. Compliance with Local Laws

Users are responsible for complying with applicable local laws and regulations.

21. Governing Law

For EU users, German law shall apply to the extent permitted by applicable legislation. Mandatory local consumer rights remain unaffected.

22. Dispute Resolution

The parties agree to attempt amicable resolution before commencing formal legal proceedings.

23. Modifications

Smart Hub reserves the right to modify these Terms at any time.

24. Contact Information

S H FOR IMPORT AND EXPORT AND GENERAL TRADE GmbH
Dennewartstraße 25–27
52068 Aachen
Germany

Commercial Register: HRB 27668 – Amtsgericht Aachen
Managing Director: Mohamed Mohamed Sayed Salama Elnakhal

Website: https://www.shshops.com
EU Contact: info@shxgmbh.de
Global Support: s_h_company@163.com
Middle East Support: info@holdingsh.com